While a leader's ability to demonstrate performance is useful as a model for excellence, it is not essential for successful leadership.

Now imagine that same pep rally if you were to scream "New York or bust!", and you gave them a wink, a thumbs up, and mouthed the words "Florida or bust!". They'd follow you even if they hated ice cream. Your job now becomes to serve them with everything they need to get to Florida. That's leadership!